· An organization is a union of ordinary people doing extraordinary work.
· No business opportunity is ever lost. If you fumble it, Your competitor will find it.
· Business is like an automobile. It won’t run itself, except downhill.
· A problem well-defined is half solved.
· Good managers are not born, they are obtained by training.
· Secret of success in business is surprisingly simple: Give people more than they expect and do it cheerfully.
· If you want to get a thing done, give it to the busiest executive.
· If you want to plan for a year, plant corn, If you want to plan for 3 years, plant a tree. But if you want to plan for 10 years, plant men.
· Selling is once. Marketing is when it is sold again and again and again.
· Indecision is often worse than wrong action.
· Be patient, while analyzing and impatient while executing.
· Entrepreneurs are people with great imagination.
· The bottleneck is at the head of the bottle. No business is likely to be better than it’s top management.
· A professional is someone who can do his best work when he does not feel like it.
· You cannot be successful in any business without believing it is the greatest business in the world. You have to put your heart in the business and business in your heart.
· Think of the customer first, if you would like to have the customer think of you first.
· Customer satisfaction is affordable and profitable because a satisfied customer becomes your salesman forever.
· Give to the customers the best you have and the customers will give you back the best they have.
· If you are not busy in meeting customers, you’re forcing them to visit your competitors.
· If you are not busy in facing competition, you’re creating it.
· Don’t waste time in learning the tricks of the trade, instead learn the trade.
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